As of: June 2026
1. Scope
These terms and conditions apply to all contracts between Deal Engine GmbH (hereinafter “DealEngine”) and commercial customers (hereinafter “Customer”) for the use of the DealEngine Sales OS platform and the provision of related services for the data-based management of sales activities. The offer is aimed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB).
2. Registration and conclusion of contract
Using DealEngine requires onboarding and the conclusion of an individual contract. There is no entitlement to the conclusion of a contract. DealEngine is entitled to reject requests without stating reasons. DealEngine may request suitable evidence for identity verification.
3. Scope of services
DealEngine provides the DealEngine Sales OS platform as a central system to support sales activities. In particular, the platform enables target group analysis, the identification of potential customers, the creation and management of campaigns and communication with prospects. The specific scope of services results from the respective individual contract.
4. Customer’s duties to cooperate
The Customer provides all required information, access and approvals in good time and gives feedback within agreed deadlines. Upon request, the Customer informs DealEngine of the status of the leads identified, qualified or referred by DealEngine, in particular whether a business relationship, an order or a contract has resulted from them.
5. Cooperation with third-party providers
To deliver its services, DealEngine uses third-party providers, in particular for sending, data processing and appointment booking. The Customer agrees that DealEngine interacts with these providers to fulfil the contract. DealEngine assumes no liability for their services, availability or content.
6. Rights to content
The Customer remains the owner of all content provided. The Customer grants DealEngine a simple, non-exclusive right, limited to the term of the contract, to process and use the content for the purpose of fulfilling the contract.
7. Prices and billing
Remuneration is based on the respective individual contract concluded. Invoices are issued electronically and are due within 14 days. In the event of late payment, DealEngine is entitled to suspend services.
8. Availability and maintenance
DealEngine strives for high availability of the platform. Maintenance work may lead to temporary restrictions. There is no entitlement to uninterrupted availability.
9. Data protection
The processing of personal data takes place in accordance with the applicable data protection regulations. The current privacy policy is available at: deal-engine.de/datenschutz.
10. Liability
DealEngine is liable only in cases of intent and gross negligence. In the case of slight negligence, DealEngine is liable only for the breach of essential contractual obligations and limited to the foreseeable damage. Liability for lost profits, indirect damages or data loss is excluded. Liability is limited in amount to the remuneration paid in the respective contract year.
11. Responsibility for content and communication
As part of its services, DealEngine uses data-based systems, automation and AI-supported analysis and communication logic to create suggestions, content, messages and campaign structures. The Customer acknowledges that automatically generated content, analyses and recommendations may, despite careful development, be incomplete, faulty or subject to a different legal assessment. Responsibility for the use of the platform, the connected accounts and the communication sent via these accounts remains with the Customer. DealEngine assumes no liability for decisions or actions taken on the basis of the provided analyses, content, recommendations or campaigns.
12. Term and termination
Term and termination provisions are governed by the respective individual contract. Unless otherwise agreed, a notice period of four weeks to the end of the month applies.
13. Reference naming and marketing use
DealEngine is entitled to name the Customer as a reference customer during the term of the contract and after its termination. The Customer grants DealEngine a simple, non-exclusive right to use the Customer’s company name, brand and logo for its own marketing and sales purposes, in particular on the website, in social media posts, presentations, pitch decks, proposal documents, reference lists and other communication materials. If the Customer provides DealEngine with testimonials, reviews or other feedback, DealEngine is entitled to publish and distribute these, stating the company name and, where applicable, the name and position of the person concerned. The Customer may object to such use on the grounds of legitimate interest at any time in text form.
14. Changes to the terms
DealEngine is entitled to amend these terms and conditions. Changes are communicated to the Customer by email. If the Customer does not object within 14 days, the changes are deemed accepted.
15. Place of jurisdiction and final provisions
German law applies. The place of jurisdiction is Potsdam. Should any provision be invalid, the validity of the remaining provisions remains unaffected.