Working student - existing-customer workflow module
Project description
Employment of a working student as part of an operational innovation project.
Objectives and (expected) results
- The aim is to deploy an innovation specialist to develop a data-driven workflow module for the structured care of existing customers. The module integrates automated reminder logic, segmentation and AI analyses into the DealEngine platform for the first time, in order to make customer relationships more efficient, reduce churn and sustainably strengthen the competitiveness of SMEs.
Funding
Funded by the European Union and the State of Brandenburg.